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The DDoS Protections Services Landscape

As the Director of Sales for DOSarrest Internet Security I have the opportunity to speak with many prospects looking for DDoS protection service for their corporate website.

What I have learned is that there are many competitors offering what I would call a “bare bones vanilla offering”.

Some offer free service to service ranging in price from $200 – $300/month. These plans offer a very basic protection. They also advertise an Enterprise offering that has an expense starting point can really turn into being quite costly depending on your circumstances.

The Enterprise service is the offering that any company that is serious about protecting their website should consider. There are a few issues with each of these offerings that I’d like to point out.

These competitors claim they have a very large number of clients utilizing their services but fail to mention that 80-85% of them are using their free service. Roughly 10 -15% of their customers are using their $200-$300/month service which again is really just a basic protection with limited protection capabilities.

When a company witnesses a large attack, which is completely out of their control, they are told they should upgrade to their enterprise offering.  I hear from prospects quite often that this $200 – $300/month service does not offer adequate protection nor customer support.

In most cases there is no phone support included at all! Also they will charge the client based on the size of the attack? How can a client control the size of an attack they are experiencing! This uncertainty makes it virtually impossible for a company to budget costs. Let’s not be mistaken, their goal is to get you onto their Enterprise offering which will cost you in excess of a thousand dollars per month.

Alternately at DOSarrest Internet Security we offer a single Enterprise level service for all of our clients.

The service includes full telephone and email access to our 24/7 support team with our service. This provides you direct access to system experts. We do not operate a tiered support service given the criticality of the service.

Also we protect our clients from all DDoS attacks regardless of size without the need to pay us additional depending on the size of an attack.

We also include an external monitoring account with our service called DEMS which stands for our DOSarrest External Monitoring Service. This allows our 24/7 support team to monitor your website from 8 sensors in 4 geographical regions.

We proactively inform our clients if we notice any issues with their website. Most of our competitors do not offer this service and if they do it is not included free of charge to their clients.

DOSarrest has been providing DDoS protection services since 2007. Globally we were one of the very first DDoS protection providers and have successfully mitigated thousands of real world attacks. This is a not an “add on product” for us. Our team has the experience and the protection of a client’s website is our #1 priority. Please visit our newly revamped website and take a look at the testimonials page to see what some of our current customers are saying about their experience with us.

 

Please feel free to reach out to me directly or anyone on our sales team at sales@dosarrest.com for further information on our service.

Brian Mohammed

Director of Sales for DOSarrest Internet Security LTD.

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